Job Opportunity: it support analyst (financial services):Randstad
. Wednesday, 9 June 2021
. information technology
. S$ 5,000 - S$ 7,000 per month
. 5 years
. melissa low, randstad
job description»IT Specialist (Financial Services)
» Sophisticated Global Information technology solutions provider to world class Investment institution / Asset management firms / Hedge funds
» Permanent opportunity, $5,000 - $7,000 basic depending on practice level
about the company
Our client is a prestigious Information technology solutions provider to world class Investment institutions / Hedge funds, in the Financial Services industry.
We are seeking for a passionate IT Specialist to be located onsite permanently with their world-class clients, who are renowned in the asset management and investments space.
You will be encouraged to drive technologies in the workplace, providing excellent technical support.
about the job
In this function, you will be required to:
» Provide support to the users through telephone, remote desktop and face-to-face, mobile device management (L1, L2)
» Install and configure computer hardware operating systems and applications
» Troubleshoot system and network problems, diagnosing and solving hardware or software faults (namely, Active Directory, MS Exchange, O365, SharePoint and DNS.)
» Support the roll-out of new applications
» Respond to incidents and requests tickets raised within the service desk within SLA
» Microsoft Office 365 or Microsoft Azure subscription administration
» Active Directory Administration (User/Group creation and password resets)
» Vendor management
This is a permanent position and you will be required to work independently.
expertise and practice required
To succeed in this position, you will need:
» Min 5 years of practice in tech support in enterprise environment, preferably in Financial Services industry
» Hands on practice in the following domain: Windows Server, Active Directory, MS Exchange, O365,
» expertise of VMware, Citrix, MDM, Cisco, SAN,LAN/WAN, MDM and Microsoft Office Suite.
» Financial Services practice is a huge plus
» Strong in stakeholder management, confident dealing with C-suites and Executives
» Polished and presentable with solid communication expertise
» Candidates who possess L3 practice will be considered for the L3 opening
To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg
(EA: 94C3609/ R1658081)
expertiseInformation technology support, desktop support, Information technology engineer, Information technology specialist, Information technology engineer, senior Information technology support, windows, active directory, systems, network, Windows Server, Active Directory, MS Exchange, O365, VMware, Citrix, MDM, Cisco, SAN, LAN/WAN, MDM
qualificationMin 5 years of practice in tech support in enterprise environment, preferably in Financial Services industry
educational requirementsBachelor Degree