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November 29 2023     EnglishEnglish

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Job Opportunity: it l2 application support engineer (pl sql, financial domain):Randstad

Job description:

job details

   . Thursday, 26 March 2020
   . singapore
   . information technology
job type
   . permanent
working hours
   . Full-Time
   . S$ 5,000 - S$ 8,000 per month
reference number
   . 91M0144131_1585214357
   . chloe chen, randstad
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job description

About the function
   » Well versed with ITIL Concepts
   » Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation within defined SLA in compliance to Client's incident management process
   » Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client's incident management process
   » Perform in-depth production incident troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution.
   » Provide trend analysis and root cause analysis on recurring incidents and defects
   » Review and plan continuous improvements to ensure smooth running of the applications
   » Manage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/execution

expertise and practice required
   » Excellent communication expertise and capability to handle communication at different levels and diverse population
   » In-depth expertise of PL SQL, Informatica, MS SQL, Unix, (and any other programming language background is preferred)
   » capability to handle multiple tasks simultaneously
   » Financial Services background (preferably in Capital Markets, Investment, Wealth Management)

To apply online please use the 'apply' function, alternatively you may contact Chloe Chen at chloe.chen(@) (EA: 94C3609 /R1768253)


no additional expertise required


no additional qualifications required

educational requirements

Associate Degree/Diploma


Job Category: Broadcast/Publishing [ View All Broadcast/Publishing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Singapore, Other
Address: Singapore
Company Type Employer
Post Date: 10/11/2023 / Viewed 8270 times
Contact Information
Company: Randstad

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