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Job Opportunity: it l2 application support engineer (pl sql, financial domain):RandstadJob description:job detailsposted. Thursday, 26 March 2020 location . singapore specialism . information technology job type . permanent working hours . Full-Time income . S$ 5,000 - S$ 8,000 per month reference number . 91M0144131_1585214357 contact . chloe chen, randstad apply now job descriptionAbout the function» Well versed with ITIL Concepts » Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation within defined SLA in compliance to Client's incident management process » Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client's incident management process » Perform in-depth production incident troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution. » Provide trend analysis and root cause analysis on recurring incidents and defects » Review and plan continuous improvements to ensure smooth running of the applications » Manage application jobs, and provide instructions to Level 1 Application Operations team for jobs recovery/execution expertise and practice required » Excellent communication expertise and capability to handle communication at different levels and diverse population » In-depth expertise of PL SQL, Informatica, MS SQL, Unix, (and any other programming language background is preferred) » capability to handle multiple tasks simultaneously » Financial Services background (preferably in Capital Markets, Investment, Wealth Management) To apply online please use the 'apply' function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253) expertiseno additional expertise requiredqualificationno additional qualifications requirededucational requirementsAssociate Degree/DiplomaSkills:
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