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Job Opportunity: Lead CRM Product Specialist (Salesforce/Dynamics/Servicenow):Job description:Lead CRM Product Specialist (Salesforce/Dynamics/Servicenow)Save jobContract type:FULL_TIME Specialism:Tech & Transformation Focus:ERP Business Sector:IT income:Market Aligned Job location:SingaporeFULL_TIME Consultant:Josh Lim (R1766249) Job Listing reference:YSP12V-332F80DE Date Published:25 February 2024singaporetech-transformation/erp2024-02-252024-03-26it SingaporeSingaporeSG Robert Walters https://www.robertwalters.com.sg https://www.robertwalters.com.sg/content/dam/robert-walters/global/images/l ogos/web-logos/square-logo.png true An exciting Lead CRM Product Specialist (Salesforce/Dynamics/Servicenow) job has opened up at a market leader. About the Lead CRM Product Specialist (Salesforce/Dynamics/Servicenow) function: this function offers the opportunity to provide specialised product skills and high levels of customer service to business users for strategic products and take on a lead function in an inclusive, supportive work environment with excellent income package and benefits. Key Job responsibilities: » Leading a team of five across Singapore, India and New Zealand » Acting as the first point of contact for all product related support requests, queries, and bugs » Performing user acceptance testing (UAT), regression testing and post-production testing ensuring system stcapability » Building up product expertise across entire tech stack » Providing exceptional user/client service by building and maintaining user/customer relationships - Information technology is primarily 90% internal facing and 10% client facing » Supporting technology operational functions not limited to onboarding users, administering application access/ termination » Collaborating with other product specialists including teams in product, engineering, design, quality etc. To succeed in this Lead CRM Product Specialist (Salesforce/Dynamics/Servicenow) function, yo umust be a subject matter expert on these products who works closely with customers and teams across product, engineering, and quality control. Key Requirements: » At least five years of practice in a similar CRM/Product function » expertise in SQL for querying large data sets » expertise in CRM such as Salesforce is preferred - Others such as Dynamics or ServiceNow is acceptable as well » expertise in business intelligence tools such as PowerBI/Tableau is highly advantageous » practice leading a team is highly advantageous This is a market leader in its industry. As an investment in technology, they are hiring for a permanent Lead CRM Product Specialist (Salesforce/Dynamics/Servicenow) job for their dynamic team in Singapore. If If you are seeking a function that involves providing support to clients, performing user acceptance testing, regression testing, and post-production testing while building up product expertise across the tech stack, this Lead CRM Product Specialist (Salesforce/Dynamics/Servicenow) function is for you. Apply today or contact Josh Lim at https://www.linkedin.com/in/joshlimzishuo/ to discuss this new opportunity. Do note that we will only be in touch if your application is shortlisted.Robert Walters (Singapore) Pte LtdROC No.: 199706961E | EA Licence No.: 03C5451EA Registration No.: R1766249 Josh Lim Get in touchJosh Lim (R1766249)+65 6228 5302 E-Mail: josh.lim@robertwalters.com.sg 1723719 1723719 1723719 » Share » » » » E-Mail: 1723719 1723719 1723719 Back
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