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Job Opportunity: senior service engineer:RandstadJob description:job detailsposted. Thursday, 28 May 2020 location . singapore specialism . life science job type . permanent working hours . Full-Time income . S$ 75,000 - S$ 95,000 per year practice . 5 years reference number . 91M0145480_1590620350 contact . rachel ren, randstad apply now job descriptionabout the companyA research, development and manufacturing MNC that provides holistic clinical laboratory solutions including lab automation & informatics, rapid test, and in-vitro diagnostics kits. With broad global presence, this company has received strong brand recognition. Information technology has a dynamic and innovative culture, and offers immense career opportunities for its employees. If you are ambitious and embrace challenges, this will be the best platform to unleash your potential. about the job You will report to your Service Manager, and be responsible for delivering outstanding post-sales customer practice to designated hospitals in Singapore. » Support customers (via phone, email and/ or onsite) in instrument installation, maintenance, troubleshooting and resolving » Conduct technical trainings to customers' in-house biomedical engineers » Process warranty claim raised from customers » Proactively collect feedback from customers and propose initiatives to optimise service process; support Service Manager in driving team culture and significant projects » Supports sales by responding to customers' queries expertise and practice required » Degree in Engineering » 5 years+ practice in field service and service support for IVD / Medical Device » Strong organisational and interpersonal expertise, with demonstrated leadership abilities potential (EA: 94C3609/ R1767439 ) expertiseno additional expertise requiredqualificationno additional qualifications requirededucational requirementsBachelor DegreeSkills:
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