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April 20 2019     EnglishEnglish

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Job Opportunity: Japanese Speaking Process Executive-West / MNC(1904-52823C):Good Job Creations (Singapore) Pte Ltd

Job description:


[Order Number: 1904-52823C  ]
- Complete analysis, investigation and resolution of validation requests related to specific Business Programs, Orders and Contracts. These queries are communicated via email.
- Regular updates must be provided to customer on progress via email, followed by complete resolution on any queries within the agreed service level
- Ensure defined escalation process is adhered to when resolving complex queries
- Responsible for maintaining strict service levels (SLAs) with client activities
- Responsible for validating contractual information
- Review Agreements Orders to ensure all legal requirements are met documentation is complete
- Responsible for keeping accurate records of business activities including detailed information on Agreements/Orders exceptions and queries, outstanding problems and executive approvals as outlined by Legal Finance
- Routinely evaluate workload and prioritize located on the Company revenue needs, customer sensitivity and follow guidance from Senior Team members
- Responsible for identifying any productivity and quality improvement measures and flagging to Senior team members as soon as possible
- Serve as a backup support to others on the team with the resolution of more complex or unusual problems
- Work with all level of the organization as well as the Company's partners to meet customer business needs
- Suggest more efficient ways for processing of work? lgain new areas for possible future ownership

- Minimum of 1-year practice in similar customer focused function
- Strong administration and organization expertise
- Excellent communication expertise and a high focus on customer satisfaction
- Participate & lead any mini projects/workload on Program as directed by Business Process Specialist/Team Leader and in turn problem solve/action in a quick turnaround time
- Proactively develop plans to avoid potential problems &takes ownership of issues when they arise
- Serve as a valuable point of contact for new hires regarding issues/training
- PC literate, good working expertise of Microsoft Office products essential
- JLPT 1-2 to contact with customers
- Understand the significant business culture and customer relationship and able to engage with language specific customers efficiently
- Able to do OT

Job location: West 
Monday to Friday: 8.30am to 5.30pm; or 9.00am to 6.00pm
income Range : $3,000 ~ 3,450
When submitting a job application, please remember to include the following details for us to conduct a more effective job-matching for you:
Expected & last drawn income
Earliest availcapability date/ notice period
Our consultant will invite you for interview if your profile meets the requirements.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.



Nearby Transportations

   » Clarke Quay MRT Station


8 Eu Tong Seng Street #19-99 The Central Singapore 059818


Average Processing Time

More Than 2 Weeks

EA No.


EA Reg. ID



Human Resources Management/Consulting


Facebook Fan Page

Company Size

1 - 50 Employees




Good Job Creations Singapore (License Number: 07C5771) provides total HR solutions with core values of customer focus, teamwork, professionalism and contribution to the society and our clients. Our vision is to create opportunities for Asian talents in Singapore and across the region. For more information, visit us at
EA License No.: 07C5771
Kimiya Shibazaki
Registration NO.: ?R1325719
We agree to protect all personal information and contact details sent to us via your resume according to the Personal Data Protection Act (PDPA) with effect from 2nd July 2014.
All information collected is strictly for the purpose of processing your job application and internal administrative use.  
By sending your resume to us, you acexpertise your consent to the collection and use of your personal data for the above purposes only.    

Our Company’s Privacy Policy:

Do not hesitate to contact our agent if you have further queries with regards to the Personal Data Protection Act.
Data Protection agent: Mr. Kimiya Shibazaki
Contact: +65 6258 8051
[*PDPA clause]
Your data may be used by our affiliated companies under WILL Group Asia Pacific ( for the sole purpose of recruitment.


Job Category:  [ View All Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 04/15/2019 / Viewed 13 times
Contact Information
Company: Good Job Creations (Singapore) Pte Ltd

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