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November 19 2018     EnglishEnglish

    Job details

Customer Service agent:

Job description:


Our Client is an established company in Singapore, who is seeking to recruit Customer Service agents (Call Centre)

- Handle customer service hotline and provide first level of support. Provide quality customer service to customers over the phone or email. Remain up-to-date with the latest information that impacts the delivery of service to the customers and provide accurate information promptly to customers. Listen, probe and question in order to clarify and understand customer needs. Resolve customer queries efficiently and escalate problems/issues promptly. Follow-up on outstanding cases and perform call back to customers if necessary. Follow Standard Operating Procedures closely. Work as a team and ensure that the contact centre service level is met.
**The Ideal Candidate**

- Possess minimum 'O' level
- Customer-oriented with good interpersonal and communicationexpertise
- Highly adaptable to a fast-paced and dynamic environment
- Pleasant disposition and personality
- A team player
- Possess a sense of urgency
- Candidates with practice in customer service or contact centre will have an added advantage
- Candidates with a passion in customer service are welcome to apply
- Singaporean only
JJ Consulting Services EA Licence No.: 12C6207

We thank all candidates in advance and regret that only short listed candidates will be notified.

**practice**:

- customer service: 1 year (Preferred)

**Education**:

- GCE ?O' Level or equivalent (Preferred)

The Company

Company Name
   . JJ Consulting Services

Job Details

Job Location
   .
Town
   . Bukit Batok
Population
   . 113,100
Post Code
   . SGP-650391
District
   . Singapore
State
   . Singapore
Country
   . Singapore

Skills:

Job Category: Broadcast/Publishing [ View All Broadcast/Publishing Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Bukit Batok West
Address: Bukit Batok
Company Type Employer
Post Date: 11/04/2018 / Viewed 31 times
Contact Information
Company:


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